Tele-callingOur tele-calling service involves reaching out to debtors via phone calls to initiate discussions regarding outstanding payments. Our skilled representatives handle these calls professionally, aiming to establish rapport with debtors, understand their circumstances, and negotiate repayment plans. With clear communication and persuasive techniques, we strive to facilitate voluntary payments while maintaining a respectful and compliant approach.

Collection Team for Different BKTSWe understand that debt collections can vary significantly based on the type of debt and the debtor's profile. That's why we have specialized collection teams for different buckets (BKTS) of debt. Whether it's consumer debt, commercial debt, or any other category, our dedicated teams are equipped with the expertise and resources to address specific challenges and maximize recovery rates.

Soft & Hard CollectionsOur approach to debt collection encompasses both soft and hard collection techniques. Soft collections involve gentle reminders and communication aimed at encouraging voluntary payment without resorting to aggressive tactics. In contrast, hard collections may involve more assertive measures, such as legal action, when necessary. By employing a balanced combination of soft and hard collections, we optimize our chances of recovering debts while preserving debtor relationships.

Collection as per the Norms & RegulationsWe conduct all collection activities in strict adherence to applicable norms and regulations governing debt collection practices. Our team is well-versed in relevant laws and guidelines, ensuring that all interactions with debtors are conducted ethically and legally. By prioritizing compliance, we safeguard both our clients' interests and our reputation as a trustworthy debt recovery agency.

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